Privacy Policy

Last updated: 20/10/2025

At Cardiff Aggregates Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Who We Are

Cardiff Aggregates Ltd

Email: info@cardiffaggregates.co.uk

We are registered in the United Kingdom and operate as building merchants supplying aggregates, sand, soil, timber, and other building materials throughout Cardiff and South Wales.

2. Information We Collect

We may collect the following types of personal information:

Contact details – such as your name, email address, phone number, and delivery address.
Order information – details of the products or services you purchase.
Website usage data – including IP address, browser type, and pages visited (collected via cookies).
Communication data – messages, enquiries, or feedback you send us.

3. How We Use Your Information

We use your personal data to:

Process and deliver your orders.
Respond to enquiries and provide customer support.
Send important updates about your purchase or account.
Improve our website, products, and services.
Comply with legal and regulatory obligations.

We will never sell or rent your personal information to third parties.

4. Legal Basis for Processing

We process your personal data based on one or more of the following lawful grounds:

To perform a contract with you (e.g. fulfilling an order).
To comply with legal obligations.
Based on your consent (e.g. marketing communications).
For our legitimate business interests (e.g. improving our services).

5. Sharing Your Information

We may share your data with trusted third parties who assist us in operating our business, such as:

Delivery and logistics partners.
Payment processors.
IT and website hosting providers.

All third parties are required to handle your data securely and only process it in accordance with our instructions.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent at any time (where applicable).
Object to processing for marketing purposes.

To exercise these rights, please contact us at info@cardiffaggregates.co.uk.

8. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy (if applicable).

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.